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Lost Learning Initiative

At Tibshelf Community School, we believe in fostering a dynamic and supportive learning environment where every student can thrive. There is no replacement for students being in the classroom getting quality first teaching. However, if your child is off school with a genuine illness, then online work can be accessed to ensure that knowledge gaps are filled.

The concept of lost learning has become increasingly pertinent in recent times, as various factors such as COVID-19 and technological advancements have reshaped the way students engage with their education. In response to these challenges, we have implemented an initiative to address any lost learning a student might have faced and support them in navigating an online area for them to work independently, and complete set tasks provided by their classroom teachers.

Our initiative focuses on empowering students to take ownership of their learning journey, utilising our online platforms which have been provided by their teachers to engage with curriculum materials. Through these online platforms, students have the flexibility to access resources required from several different subjects to catch up on any work missed.

However, we acknowledge that independent online work presents its own set of challenges, including maintaining motivation, managing time, and seeking support when needed.  Therefore, we have provided a guide on how to access each online area that your student might need to below.

Technical Support

Remote Learning Via PS2/XBOX

Please see a guide on how to use gaming consoles for remote learning here.

Getting Microsoft Office at home

Office 365 at home 

Download and install Microsoft Office on your personal device​

You can download Microsoft Office 365 ProPlus to your own Windows computer, Mac, smartphone or tablet for free.

What you get

If you are a student or member of staff, you can install Microsoft Office 365 ProPlus for free on up to five personal devices.
When you leave the School, your Office 365 license will end. You will still be able to use Office in read-only mode until you buy your own license.

Software included

Office 2019 for Windows:

Word, Excel, PowerPoint, Publisher, Access, OneNote, Outlook, Skype for Business

Office 2019 for Mac:

Word, Excel, PowerPoint, OneNote, Outlook

Office apps for iPhone, iPad, Android devices or Windows Phone 10:

Word, Excel, PowerPoint, OneNote, Outlook

Download and install Office

To download Office, you need:

  • Your School email address, for example, ‘’

  • Your School password

From your home PC, go to

  • Enter your School email.
  • Enter your School password and click ‘Sign in’.
  • Click ‘Install Office’ on a Windows or Mac computer, or tap the individual icons if you are using a smartphone or tablet.

The software will install and ask you to log in. You must use your School​ email address and password again.
When you create files using Office, they will be saved on your personal hard drive. If you save them to your school OneDrive account instead, they can be accessed from any device where you are logged in.

Get help with Office 365 on your device

You can find help for Office on​.​

Getting emails on your phone/device

Did you know you can check your e-mails on your phone?

Find out how by following the correct instructions for your device.

Setup e-mail on Android

Setup e-mail on IOS

We recommend using the Microsoft Outlook app available from Google Play or the Apple Store. But other apps are available.

Things you need to know

Regardless of which e-mail app you use, you will need the following information:

  • Your e-mail address - This is your school username, followed by:
  • Your network password - This is the password you use to log onto the computers


Depending on the app that you use, you may also be asked:

  1. What type of e-mail account you have
    • Staff have an “Exchange” account
    • Students have an “Office 365” account
  2. You network username
    • This is the username you use to logon to the computers
    • Some e-mail apps may require you to enter this as “Tibshelf\[Username]”

Accessing Google Classroom

Microsoft Teams

One tool that your teachers are using to stay in touch with each other, and yourselves, during this time is Microsoft Teams.

Below are simple, step by step instructions to getting logged onto Teams, before you start, you will need the following information: 

  • Your School Username (This is the username that you use to log onto the school computers)
  • Your School Password (This is the password that you use to log onto the school computers)
  • Your school e-mail address (This is [Your School Username]

On your Laptop, Tablet or Phone

  • Click Here to go to
  • Click the big purple “Download Teams” button

  • Click the next big purple “Download Teams” button

  • 4. Depending on your device – this will either download team, or take you to the app store to download teams.
  • Download and install Teams
  • Once downloaded, open teams and sign in with your school e-mail address.

  • Teams will then ask for your username and password, enter these and press login.

  • If you’ve typed everything correctly (double check if you need to) Teams will log you in!

Any problems, please contact us at or for some quick start guides check out

Seneca Learning - Science